DescriptionAIS Document Viewer is a secure, web-based, report-viewing product. Current reports that are produced by the AIS mainframe computer can now be viewed, searched, and printed at your desktop via common web browsers. Benefits
AvailabilityThe service is available 24 hours a day, 7 days a week except when short maintenance outages are needed, which will be announced prior to the outage. Anyone with an MSU NetID and security rights can access Document Viewer from any computer that has supported web browsers. The Document Viewer web location is http://docview.ais.msu.edu/.
How to Request First Time Use of Document Viewer ServiceTo initiate the Document Viewer service for your department, contact the AIS Help and Support Center at (517) 353-4420 x311, Monday through Friday 7:45 a.m. to 5:00 p.m. or by e-mail at ais311@msu.edu. AIS will schedule a meeting with your unit representatives to identify your reports that you want added, existing Document Viewer reports you need to access, individuals needing access, and security requirements. How to Add New Reports to Document ViewerIf you are currently an AIS client department that uses Document Viewer, please complete and send a Request for Application Support (RAS) form, to AIS identifying the reports to be added. Completed requests should be mailed or delivered to AIS, Room 2, Administration Building. TrainingFor those desiring training on AIS Document viewer, AIS provides two methods of training. Method 1: An instructor-led (hands-on) training session is available. The session is two and one half hours in length. To enroll in a training session or view the current training schedule, go to http://train.msu.edu/ . You can also contact the AIS Help and Support Center by email at ais311@msu.edu or call 353-4420, x311, Monday through Friday, 7:45 a.m. to 5:00 p.m., to have them assist in getting you enrolled or to arrange AIS Document Viewer Training. A member of the training staff will then contact you. Method 2: Web-based training is available in the form of topic-specific tutorials. To use the online tutorials, go to http://docview.ais.msu.edu/Training.html and choose the topic you wish to view. A downloadable version of the AIS Document Viewer Training Manual is available for reference and self-training. Support
Contact the AIS Help and Support Center by email at ais311@msu.edu or call 353‑4420, x311, Monday through Friday, 7:45 a.m. to 5:00 p.m. Supported Web BrowsersInternet Explorer (IE) version 6.0 and above with all patches and updates. Link to Microsoft to download this release. Netscape version 4.79 only. Link to Netscape to download this release. FuturesIn the future the following enhancements will take place:
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Send mail to ais311@msu.edu with questions or comments about this web site.
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