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A special Access Request Memo (ARM) for webCredit (PDF) can be completed online and printed for a signature.  The ARM must be signed by the AIS Security Contact for your department.  If you do not know your Security Contact, call the AIS Help and Support Center at 353-4420, ext. 311 or send an e-mail to ais311@msu.edu.

Once the ARM has been signed, mail or deliver it to AIS Security Administration, Room 2 Administration Building.  If possible, please print the form on pink paper.

Instructions for completing the form

bulletThe section of the form labeled REQUESTOR'S INFORMATION may be completed by you or by the Security Contact.  The sections labeled TYPE OF REQUEST and USER INFORMATION may be left blank.
bulletIn the section of the form labeled APPLICATION ACCESS INFORMATION FOR:  you will do two things.  First, you must tell us the name of the store that people in your department are being given access to.  The StoreIdentifier is made up of two parts:  Common Unit Code (i.e., MAU # plus DEPT #) and the 1-4 character short store name that you provided when filling out the web forms to request a new store (e.g., 99555xxxx).  If you wish to give the people in the list access to all stores that your department has or will set up, code the StoreIdentifier as the Common Unit Code followed by an asterisk.  Using the example above, the StoreIdentifier would be 99555*.  If some people in your office will have access to all stores set up by your department and other people will be restricted to a single store, you must use separate ARMs so that the StoreIdentifier for each group of people is the same.
bulletFinally, you will write in the name and MSU NetID of each person that needs access to the StoreIdentifier you entered.  In addition, you may select one or more Access Groups to which that person should be assigned.
bulletThe Processor group is used to allow people in your office to settle credit card charges, issue credits and voids, run reports and perform other day-to-day business office activities.
bulletThe Manager group is used to allow one or two people in your office to change information about your store:  store address and phone number that appear on credit card receipts, account numbers that revenues are to be deposited into, etc.
bulletThe Auditor group is used to allow people in your office to run various reports in webCredit and to look at individual transactions.  Most often, this access is given to the person who reconciles monthly accounting statements with charges collected by your store.
bulletAssigning a person to the Manual-Only group allows him/her to only use the "Manual" webCredit screen to enter credit card transactions.  This group assignment is often made for student employees who enter transactions mailed or faxed by customers.  Persons assigned to this group are not allowed to see details of any other transactions, run reports or perform searches.
bulletAs noted above, a person may be assigned to more than one of these groups, depending on who performs which functions in your particular office.  A person may be a processor and a manager or may be a manager and an auditor.  There’s no need to code someone both as a processor and as an auditor since everything an auditor may do (i.e., run reports and view individual transactions) may be done by a processor.  Similarly, one need not be coded as both processor and manual-only since processors can enter Manual transactions.
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Last modified: September 22, 2003